FAQ
Common questions
Homeowners and tradies — quick answers. Still stuck? Contact us.
- Is ServeLocal free for homeowners?
- Yes. Posting a job and browsing pros is free. You call the tradie you choose directly — we never charge homeowners a lead fee.
- How do tradies get listed?
- Apply at Get listed with your business details. Our team reviews applications within 1–2 business days. Starter listings are free; Featured and Premium plans add placement and badges.
- How is ServeLocal different from Thumbtack or HomeStars?
- We don't sell shared leads. Pros pay one flat monthly fee (or list free) and homeowners contact them direct. No $25–75 per-click lead charges.
- Are pros verified?
- Verified and insurance badges are reviewed by our admin team when pros submit licence or insurance documentation. Always confirm credentials before hiring.
- What areas do you cover?
- Fraser Valley and Metro Vancouver — Surrey, Langley, Abbotsford, Chilliwack, Mission, Delta, Burnaby, and Vancouver.
- Do I need an account to post a job?
- No. Guests can post jobs. Create a free account to track your requests on My account.
- How do reviews work?
- Homeowners can leave reviews on pro profiles after working together. Reviews are moderated before they appear publicly.
- What if I can't find a pro in my area?
- Post your job anyway — we notify pros as listings grow. Check nearby cities or browse our BC cost guides while you wait.